StorageCraft Partner Program Empowers AIT with Reliable BDR Capability
Business: MSP, BDR, Database Migration
Client Industries: Financial, Medical, Corporate
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Advance Information Technologies (AIT) is a company that likes to offer performance technology that’s cutting-edge. Specialists in computer services, software, support and systems, AIT’s guarantee is one of proven performance. Their corporate mandate is to never let a technology compromise reliable service to a client, AIT would rather provide proven solutions that ensure their overall competitive success.
Their choice for BDR and overall data recovery; MSP and cloud solutions from StorageCraft.
Bob Abrahams, the executive in charge of NetworkCare for AIT, is where the buck stops for client network assessment, planning, deployment, and ongoing support. “We want to close the gap for our clients between where they are, and where they need to be, and we work to develop a solution that addresses needs against cost. We create a roadmap to deploy the solution a client is looking for, then offer ongoing support service including off and online support to keep businesses up and running.” AIT uses ShadowCraft HeadstartRestore, and backs up to the cloud to ensure that business continuity is 100% reliable for their clients. Since proven reliability is part of their service promise, BDR speed and completeness are critical components that StorageCraft helps them with to deliver on that promise.
Why StorageCraft?
Abrahams talked about why they use StorageCraft, and the bottom-line benefit for their business. “StorageCraft's HeadStart Restore allows us to recover servers to operational capacity in minutes not hours or days,” he said, “This isn’t the case with other backup solutions that we’ve used.” ShadowCraft’s imaging and updating features keep client data fresh and available, while cloud storage and VM deployment from the cloud allows nearly instantaneous business continuity. Notes Abrahams; “ Using StorageCraft on the cloud is a solution that works well for our company as it provides our customers with business continuity no matter where they’re located.”
Abrahams also added that ShadowProtect product efficiency reduces maintenance costs, and, when added to the cost-effective pricing offered by StorageCraft, it allows SMBs to get the critical BDR technology they need in place. “Many of our small business customers don't have large IT budgets and being a StorageCraft MSP using ShadowProtect allows them to keep costs down while still getting the protection and access to their data that is essential to their business.”
StorageCraft’s recent pricing models are offering new flexibility for businesses to choose StorageCraft for BDR, or even switch from other less-effective brands. When asked if clients choose ShadowProtect over other solutions they’ve been using, Abraham’s answer is simple; “Definitely.” Short but sweet.
Covering Critical Bases
Other features that are a plus for AIT give insight into why consumers flock to the ShadowCraft brand. “ShadowProtect ensures our customers' data is protected using 256bit encryption technology,” says Abrahams, “ which is critical in HIPAA environments.”
Protected Health Information (PHI) applies to transmission, storage, updating, and security of electronic protected health information (ePHI). Mitigating risk, breach or other issues has to be dealt with immediately.
Says Abrahams, “Their (StorageCraft’s) technical support team is the best we have seen in the industry… (highly) knowledgeable, and easily accessible.” When you’re dealing with multiple servers across varying environments and maintaining security and compliance, Shadow Protect supplies the product and support to get the job done. Abrahams related a critical-case where nothing but StorageProtect could save the day;
Storage Craft to the Rescue
“One of our clients is a Trust Fund located in Los Angeles, and is subject to HIPAA compliance regulations. Security and accessibility to confidential data is a critical challenge as our company is their primary MSP/IT Service provider and responsible for protecting this data. At one location, there are over 23 servers (physical and virtual) that are backed up using ShadowProtect 4.0, and these servers are replicated to a remote co-location facility using ShadowProtect Image Manager. Some of the physical servers are legacy systems and over the course of several months two servers had experienced catastrophic hardware failure.” Abrahams noted that from the moment the problem was discovered,
StorageCraft technology kicked in to save the day.
“The StorageCraft monitoring program immediately notified us and restoration was underway. In both locations, ShadowProtect was able to have the servers restored from a physical to a virtual environment within minutes. The challenge for most backup software solutions is not that they are able to backup data, but how the software is able to restore the data and programs to a totally different environment. ShadowProtect worked flawlessly.”
